KLOTZ, S. .; KOPPER, A. .; WESTNER, M. .; STRAHRINGER, S. . Causing factors, outcomes, and governance of Shadow IT and business-managed IT: a systematic literature review. International Journal of Information Systems and Project Management, [S. l.], v. 7, n. 1, p. 15–43, 2022. DOI: 10.12821/ijispm070102. Disponível em: https://revistas.uminho.pt/index.php/ijispm/article/view/3802. Acesso em: 29 apr. 2024.