DA CRUZ MELLO, O.; MANZONI FONTOURA, L. Improving the evaluation of change requests using past cases. International Journal of Information Systems and Project Management, [S. l.], v. 11, n. 1, p. 74–89, 2023. DOI: 10.12821/ijispm110104. Disponível em: https://revistas.uminho.pt/index.php/ijispm/article/view/4716. Acesso em: 17 may. 2024.