Klotz, Stefan, Andreas Kopper, Markus Westner, and Susanne Strahringer. “Causing Factors, Outcomes, and Governance of Shadow IT and Business-Managed IT: A Systematic Literature Review”. International Journal of Information Systems and Project Management 7, no. 1 (January 27, 2022): 15–43. Accessed April 29, 2024. https://revistas.uminho.pt/index.php/ijispm/article/view/3802.